Horrible product and even worse customer "service"
I ordered the 3-in1 trimmer. It worked, weakly, for less than 5 minutes. I immediately contacted the company, waited for over a week for a response. Thus began weeks of me asking for a return address to send it back, waiting forever for responses, only to be stalled over and over, with the company refusing to provide me with return instructions. I initiated a chargeback dispute with my CC company. Meanwhile, more stalling and stonewalling. I even had phone calls a company supposedly from my CC Co. (it wasn't, I checked) telling me the dispute would not be honored. iToolMax then started offering me 10, then 20, then 30% off while the dispute was ongoing. Every time, I refused and repeated my request for a return address and a full refund. I was finally awarded the chargeback and now I am not even required to return the crappy item- really stupid of the company. Because I am sure the company will see this review and claim to have no record of sales to me, I'm going to attempt a screenshot of my emails back and forth with them- not sure if I'll be able to do this. In any case, stay away from iToolMax, but if you do get one of their products- initiate a chargeback and stand your ground when the BS starts.