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Duy Nguyen

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Jetpac Travel eSIM

I had a disappointing experience with…

I had a disappointing experience with Jetpac in Italy. The eSIM worked well for several days, then suddenly stopped providing internet while still showing a 5G signal. The app had previously shown around 16 GB remaining, but support later claimed that all 20 GB had been consumed. They provided batch usage logs, but could not explain why the app still showed remaining data before the connection stopped. Support replied quickly, but I did not receive a clear explanation for the discrepancy.

2026-07-13