This company is a scam fraudulent…
This company is a scam fraudulent company targeting unsuspecting Reno locals. Please search the case RSC2026-000598 in Reno Justice Court for the open case. I only hope if you’re searching this you have not met with or done anything with this fraudulent horrific company. I will be working to ensure everyone in the area knows the terrible company this is. They changed their name from Sierra Matchmakers after repeated horrible reviews to try to get away from their notorious reputation. This is a nationwide scam ring. There are Nevada legal requirements about concealing material facts, giving misleading information and high pressure tactics. I cancelled same day within hours without their sales rep ever validating my identity which they state is a strict requirement to membership so obviously no services provided and they still charged my card 4 days after, 3k and then after being emailed called sent certified mail tried to decline cancellation. I live in Washoe and will repost the case number so you can be sure to look up the facts yourself. BEWARE of this scam business Nevada NRS 598.0915(5) — a person engages in a deceptive trade practice if they knowingly make “a false representation as to the characteristics, ingredients, uses, benefits, alterations or quantities of goods or services for sale.” Corroborating reviews from other customers with the same complaint help establish this was knowing — a pattern, not a one-off exaggeration. 2. Misrepresentation about when the contract took effect NRS 598.0923(2) — a deceptive trade practice includes when a business “fails to disclose a material fact in connection with the sale… of services.” Being told the contract wouldn’t be effective until the next business day, then hearing something contrary once you tried to cancel before that date, is a misrepresentation of a material fact about your own agreement — separate from any statutory cancellation window. This also stands on its own as a basic contract-formation argument outside any statute: their own agent’s statement about the effective date is part of the deal, and you acted (cancelled) within the window she gave you. 3. Zero services rendered No specific consumer-protection statute needed here — this is ordinary breach of contract and unjust enrichment under Nevada common law: they took payment, provided nothing, and didn’t refund despite a timely cancellation attempt. 4. Remedy / private right of action NRS 598.0915–598.0925, enforced through the consumer-fraud private right of action, lets a prevailing party recover damages plus costs and reasonable attorney’s fees — meaningful leverage in small claims or beyond. affairs