IMDb website is cluttered with FAQs and…
IMDb website is cluttered with FAQs and links that redirect to 404 error pages. They make contacting them extremely difficult, once you do get to an email, their response are curt and the extent of their support is to redirect back to a link page in one of their cluttered unhelpful web pages. They refused to give access to Title Scorecard to me as a representative of a production company that I own, even though I met the qualifications in their FAQ. When I asked what the reason was - this person - whom I wasn't previously communicating with decided to respond: This is Akechi from IMDb support. We apologize that we cannot approve this request at this time. Access to this service is determined by our internal eligibility criteria, which cannot be disclosed as part of our assessment policies. The decision stands as communicated. Got it, so we can meet the criteria and whether or not a person "feels like" giving access is so based on mystery criteria. I also mentioned several times, they have 404 error messages through their site that needs to be address, they ignored that message, every single time. If zero stars was an option for webpage clarity and customer service, I would give it. As a person in entertainment, I wish we had another reputable platform besides IMDb.
