Unacceptable products
The "baskets" I got were not like they were pictured. They had pictures printed on some plastic fabric, not quilted on cotton. I contacted them immediately and was told they were sorry I was not happy with the product, to keep them and they would refund 15% or give me 15% off my next order but I would never order again. I said that wasn't acceptable and was offered a 20% refund which still wasn't acceptable and said if they didn't refund it all I would contact our credit card company. I never heard back and our credit card company refunded the charge.
