If I could give this company zero stars…
If I could give this company zero stars I would. They have horrific customer service. If you decide to start a print on demand business, be prepared to spend a lof of wasted time, strife, stress on your own customer service, and refunds to your customers. As a small business owner, I've had an incredibly frustrating experience with Printify. While the platform itself is easy enough to use, the customer service has been one of the biggest disappointments I've experienced with any business partner. When orders are delayed or problems arise, there is little to no accountability. The burden almost always falls back on the seller, even though we have no control over production or shipping. Instead of offering meaningful solutions, compensation, or proactive support, you're often met with generic responses and long wait times that do nothing to help resolve the issue. The amount of time I've spent chasing updates, communicating with support, and apologizing to my own customers because of Printify's issues has been exhausting. Every delay becomes my problem, and the lack of urgency from their support team makes an already stressful situation even worse. Reliability is critical when you're running an online business, and unfortunately Printify has not been reliable. Production delays, shipping issues, and inconsistent support have made it difficult to confidently serve my customers. Rather than helping protect the businesses that use their platform, it often feels like you're left to absorb the financial loss and damage to your reputation. I wanted this partnership to work, but after repeated disappointments, I can no longer recommend Printify to anyone who depends on dependable fulfillment and responsive customer service. Small business owners deserve a partner that values their time, their customers, and their reputation.