This was a shocking experience
This was a shocking experience. Not only was the item late and we received no updates but after contacting "them", they said I didn't add a suite # (this person is the only person with that name at the address) so they will not send another or refund me. If I want another they will give me a 50% discount. I have never, in my 60+ years on this planet had such bad customer service AND I lost my money.