Hidden subscription charge BEWARE
I used the service for a one off file conversion and paid 95p. Great! Or so I thought. A few days later I was hit with a £49.90 subscription charge. When I disputed the charge they said it was on the checkout information and emails they sent. Well I’d already checked out. But there is no mention of recurring subscriptions on any email I’ve received. Just Google this company to see warnings about hidden subscription charges and malware threats. I wish I had! I paid using PayPal and as soon as you click to raise a dispute, they’ve already got a message telling you to contact them directly to resolve, rather than dispute through PayPal. Their response was to offer a 50% refund. Don’t accept it because if you do, you’re accepting their resolution and its case closed. Dispute it with PayPal and your bank. Edit following company reply to my review: Despite the “friendly” reply you will see to this and other negative reviews. This is the company attempt to look like they want to help. However, their response is to quote their policy and refuse to refund. THEY DO NOT RESOLVE !