Miscommunication successfully adverted.
Originally the time for the live class was changed with only 15 minutes notice. While on the phone with customer service, they originally provided a note that they would not be able to assist me I had to attend the new class. Asking for a refund seemed to be an act of god... But they had Spencer Clifford jump in and give the class last minute and he alone made the class well worth the original trouble I went through... So poor take-off but pretty good landing... I highly recommend you request Spencer Clifford as your instructor.