Tom was a great help
Tom was a great help. He was very patient, listened carefully to all of my questions, and took the time to explain everything clearly while working to resolve the issue. Although the problem couldn't be solved immediately, he assured me that the team would investigate it within the next 24 hours. He also explained a potential workaround in case the issue couldn't be fully resolved. I really appreciate his professionalism, patience, and commitment to helping.