Tutarsız yanlış bilgi veren ve para tuzağı olan firma
Despite checking in the day before our flight from Bali to Malaysia, they told us we couldn't take our carry-on baggage and needed to purchase extra baggage allowance. Due to an internet problem, the payment for the extra baggage allowance wasn't processed, causing us to miss our flight. We were then told to buy a new ticket and travel to Malaysia, where we could catch a flight from Malaysia to Istanbul. We bought another ticket, arrived in Malaysia, and were informed that because we had missed the first flight, we wouldn't be able to use the second flight either. Due to incorrect information, we had to buy tickets a second time from Bali to Malaysia and from Malatya to Istanbul.