Scammers—arrived damaged and horrible…
Scammers—arrived damaged and horrible customer service. Absolute scammers. I ordered three trees, and two of them arrived semi-dead. I have reached out multiple times via email to request a refund or credit for the two damaged trees (a loss of $120), but they have ignored me. Only one tree out of the three was acceptable. Their lack of communication is unprofessional, and they clearly do not stand behind their products. Save your money and shop elsewhere. They owe me $120 and have lost a customer. Update – response to the Tyty reaction here: I have provided photos on 5-1-2026. I have also sent 4 more emails between May and July 2026. With the exception of the very initial email sent by the company from 4-28-2026 and signed by Theresa, I received no response.