Absolutely awful customer service and product
Absolutely awful customer service. Half the clothes were wearable. It took three emails (each email answer came with substantial delay) to get the return address. By the time the return address (in China) was provided, the 30-day return window was too small to even consider. The return postage (payable by customer) was more than the cost of the clothes. I was offered a 10% discount if I wanted to keep the clothes, yet they are unwearable - unravelling threads, unaligned stitching, desperately thin material. On one item (a summer top) the neck hole was so small, I couldn't even fit my head through. Clearly, the company does not want to process returns; feels as though everything is done to avoid a return. Emails are overly long and very poorly written. A complete waste of money and time, the website substantially oversells the quality of the product. If I could give less than one star I would. Stay away. These are going straight into the recycle bin; completely unsalvageable.