Yea I just purchased the annual ultra…
Yea I just purchased the annual ultra plan yesterday used about 100 credits to make a bad 1 minute video and have asked for a refund now, the wait times are bad even for normal generation it's 7 minutes and for unlimited generations lol I was in queue #1408 and after 2 hours it went down to #1362 what a joke. Will see how long their support takes to get back to me, i'll probably have to end up calling my credit card company to file a dispute as I don't see them responding looking at the bad reviews in here. *update* Topview did get back to me and offered a prorated refund, I added an extra star for the customer service aspect.
