This was my first order with Primary…
This was my first order with Primary Arms, and despite some confusion caused by California ID verification requirements and a duplicate order on my end, their customer service was outstanding. The support team responded quickly, explained exactly what was needed, and helped resolve the issue without any hassle. When I accidentally placed a second order, they reviewed both orders, identified the difference, and promptly submitted a cancellation request for the duplicate order. Throughout the process they were professional, courteous, and patient. As a veteran building my first AR-15, I appreciated how seriously they took compliance requirements while still making the process easy to understand. Their military pricing, product selection, and customer service have earned my future business. I would absolutely order from Primary Arms again.