I have an upper respiratory infection…
I have an upper respiratory infection coughing up dark secretions and coughing quite a lot. I called to speak with a Healthcare professional to get a second opinion. I am a Nurse Anesthetist. When I called, I got someone in ASIA, who wanted me to fill out a form on line to speak to someone in the future when I wanted advise NOW!!! You advertise that professionals are available 24/7 for advise - OBVIOUSLY FALSE!!! I explained to the man who answered the phone that I needed advise NOW and was put on hold while he looked for someone. After approximately 8 minutes on hold I hung up! If you DO NOT have someone available to speak to you WHEN SICK, I would strongly suggest that you NOT advertise that you have medical professionals avaliable to speak with, UNLESS YOU CAN WAIT DAYS TO SPEAK WITH THAT PERSON!!!!!! NOT HAPPY!!!!!! Robert C.