I had got a large weightlifting belt…
I had got a large weightlifting belt and I lost a lot of weight. I had purchased a belt well over a year ago but only had a chance to use it a handful of times. I emailed customer service on a whim to see if they would be willing to replace it for a medium size due to my belt, being basically brand new. Not only did they make an exception, they were super easy to work with, immediately when they receive my belt, they sent me out the correct size as a replacement and all I had to pay was the shipping! They had top-tier customer service and this is another reason why I love their company as well as their products. I’m so excited!