4 months and order is still in “production”
Wait time is completely unreasonable. I order a custom couch in early April, was told 8-12 weeks, and had an estimated delivery date of mid-July. In June I checked online the status and saw the delivery date got pushed to mid/late August and the couch status was still in production, but when I reached out asking why the delay, I was given some templated response about port/shipping issues, but the couch is in production? Fast forward to today, I go online again to check the status, and the delivery date is now for mid/late September! 5 mos to receive a couch? Additionally, they have turned off their email updates letting people know their orders are delayed so you have to check and follow up yourself. My guess is the company is dealing with some major internal issues. I would avoid for now until there is more transparency around what is going on.