Lost my package, refuses to refund me
It's been over a month since I ordered and I have yet to receive my items. The tracking information has not updated in 3 weeks and their customer service has not been helpful in the slightest. I'm assuming my package has been lost since I've never had tracking show no movement for this long, yet they refuse to provide a helpful solution. I asked for a refund and they agreed, but are now wanting me to wait an additional week to see if my package moves. I've waited long enough! They gave me a discount code for the inconvenience-- as if I'll ever order from them again! I'm thinking I'm going to have to open a dispute with my CC company to get my money back. They are SO unhelpful!