1-star review
1-star review: McLuck — Unfair permanent ban over an honest mistake I am very disappointed with how McLuck handled my situation. I contacted their support team because I was concerned that, due to an inadvertent mistake, I may have had two accounts. I was upfront about it, explained what happened, and apologized while trying to resolve the issue properly. Instead of working with me or allowing me to correct the problem, McLuck permanently banned me from their entire platform. I understand that companies have rules, but there should be room for common sense and consideration when a customer comes forward voluntarily to fix a mistake. The response felt extremely harsh and unfair. A simple error was treated as if I had intentionally done something wrong, and I was given no reasonable opportunity to resolve it. My experience with McLuck has been very disappointing, especially because I reached out honestly and in good faith. Customers should be treated fairly and given a chance to correct genuine mistakes.