Amazing bag and customer service
Bought the Nova a few months back. Used it for a 3-week trip to Europe recently. Was really useful in helping to carry my iPad, kids’ iPads, headphones and cables, plus passports and tickets for the trip too. And then I also had a couple of shirts packed in there too that I wanted to keep wrinkle free. What was really useful was when we flew Ryanair to the UK. The Nova was too big to be a carry-on, so I opened it all up and flat-packed it in my check-in suitcase (I didn't want the baggage handlers to throw it about). Overall, a great bag that I will use all the time for years to come. Recently, I ordered the Wing Backpack, looking forward to that arriving for a few upcoming trips I have.