Excellent and quick customer service
I took out a Secursus policy for an international return shipment (Italy-Germany) which I then cancelled before the parcel was sent. Their customer service was extremely fast: as soon as I let them know the package had never actually shipped, they cancelled the policy and refunded the full amount without any hassle. Clear and efficient communication. Highly recommended for anyone needing to insure valuable shipments with reliability and no surprises.