Needs better transparency on stock availability
I have been a customer for a while, but my recent experiences have been poor. The main issue is that the "Immediate Delivery" promise isn't accurate. I’ve placed several orders recently that were accepted and charged, only to find out later that the product wasn't available. While the company does process refunds, it is frustrating to have your capital tied up while waiting for a resolution that shouldn't have been necessary in the first place. This cycle of ordering, waiting, and refunding is extremely inefficient. I hope they improve their website to accurately reflect inventory status so customers don't waste their time