Beware of the plans before signing up
Ultimately, we were never made aware that these wellness plans were for one year. That falls on each clinic to at least make us aware upon signing up and renewing. Secondly, Banfield as a company could make the mature, caring decision to let their loyal clients off a subscription upon their pet's departure. It's not always about the money, people. What happens when you no longer need health insurance or car insurance? You simply stop paying. Banfield has decided to pull on your heartstrings and turn that into recurring revenue. Something I will never forget. Thank you, Mars family, for giving me another lesson: to avoid you.