Priceline and chime
Priceline and chime On July 1, I booked and paid for a hotel through Priceline. When I arrived at the hotel, I was told they were fully booked and couldn't honor my reservation. The hotel told me they would refund my money, but after a week, neither the hotel nor Priceline had issued a refund. Because I still hadn't received my money, I filed a dispute through Chime, which is the app I used to pay for the hotel. I provided proof that I paid for the reservation. I was told that all the dispute representative needed to do was contact the hotel to confirm that I had paid for the room and never received it, but my dispute was still denied. I then paid for another hotel, but when I arrived, I was unable to rent a room there as well. They also told me that all Priceline had to do was contact the hotel to verify that I had paid but did not receive the service, and my money should be refunded. As of today, July 22, my dispute for the first hotel has been denied, and I am still out $150.