Slow service no refunds beware
Every month something is wrong or delayed. I was an original member of Birchbox but this is no longer the same. The website is really poor quality and never updated. They advertise samples and brands but do not actually have them. They give maybe one full size product, and an item like a scrunci or a sponge, but the rest are tiny samples. The biggest issue is i pre-paid a year and that was a terrible mistake. Many of my products smell expired. Oils get that rancid or just really stale smell. Every month it ships late. I don’t always receive my box in the month it was selected for. Its July 23rd. My box this month is still being selected i guess. But when I emailed to check I received an email back that they're shipping the boxes all through the end of the month. I would cancel but there's no refunds. Imagine hyping up a theme for a month but the month passes before you even get your box. They say they'll notify when the very limited "members market" opens but they don't, I just check in an see it live from time to time. When it isnt live, there's supposed to be a countdown page, but its not always updated, just symbols in place because no one updates their website. The shop itself has really random TJ Maxx vibes, some neat things, but nothing really from your box to choose. Beware if you happen to purchase anything, it will take about three to four weeks to ship.