Shoddy work with no responsibility taken.
I ordered a picture frame for a newborn baby. On the area where it said length they said I wrote 20, not 20 inches. Common sense tells you it’s a newborn so it would be 20 inches. That’s exactly how the sample picture frame was presented online. They wrote 20202020 all the way across that line. They refused to take it back, fix it, or correct it. They continue to offer me discounts, without shipping cost, of course. I will never, ever order or recommend Personalization Mall to anyone.