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Ronita

美国

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Samsung

Not a deal

I traded in a Samsung Galaxy s24 Ultra for the Galaxy Z Fold 7 ($1200) for my son's birthday in Sept of 2025 with no problem. By February the phone start messing up (different color screen, phone freezing up and all) got it fixed but still was having problems. So I did a trade-in in March 2026 for the Samsung Galaxy s26 Ultra for a discount of $900 off, good great. So I thought, until finding out, I still have to pay for the Z Fold, 7 that I no longer have. So how is it a discount deal when you still have to pay for the phone you sent back? Saying you save on the new phone but that saving is mute when you still paying for a phone you don't have anymore. Wont ever go back to Samsung.com for phones again.

2026-07-23有帮助 1