Inconsistent Medication
I really wanted to like Joyous. Setting up an appointment, talking to a medical professional, and getting my first pack of troches was seamless- very simple and straightforward. Over the first few weeks of ramping up doses, I noticed some days were more potent than others. I was told this has to do with things in my control (time of day taking the dose, what I've had to eat and drink that day, sleep, etc). I tried to stay consistent in my routine, but was still having consistency issues by the end of the first month and filed a report. I received my second pack with a higher dose amount (nearly double the first pack). I've now taken 9 troches from the new pack and felt next to nothing during each session (some sessions literally no effect at all). I had a small amount left from the previous pack, so I tried a quarter of a dose from that pack. The smaller dose from the prior pack had more of an effect than any of the new ones. I've reported this several times and have been told 1.) they do not send placebos and 2.) "the pharmacy troches are tested by a 3rd party independent testing company to verify that the potency and quality is correct. There have been no indications that there are discrepancies in the potency of the batches." I was told to file a report, but I already have an open case and cannot open another one. It has been several weeks and nothing has been resolved. This is a big let down mostly because when it works, it works great. I've had nine days in a row being disappointed and I'm ready to cut my losses and try a different company.