So disappointed
So disappointed. They were recommended by my previous high dose provider for low dose maintenance. The prescription didn’t work at all. I met with their provider who upped the dosage and still gained 20lbs. Asked them questions and discontinued the service. They told me they could not cancel the service until I had a consultation with a provider. The provider said they would refund my subscription. They charged me over $500 anyway and said I wasn’t eligible for a refund because I had a consultation with a provider. What a trap! Then asked them to send prescriptions since they had already billed me for them plus some. They scheduled appointmentsfor 2 different times. Didn’t show up. Kept me waiting for over 45 minutes for a provider as they said was required to unpause my subscription (not prescription). They text me notifications for one appointment time. When I log in they say it’s a different appointment time.