I spent nearly an hour on the phone…LOUSY CUSTOMER SERVICE
I spent nearly an hour on the phone with your artificial intelligence (ignorance) to resolve a problem with logging into my account. You could not match my name to my password, email, or phone number. I had to reset my password. Finally got logged in and placed my order. It was shipped to Grande Prairie, TX. (A long way from Cedar Park, TX). GP was never mentioned but yet your AI address me by my first name. If it was so smart, it should have known where I was. Especially after giving it my name and email! Then when I went to my local store, the call-in number was still broken (so they say). The 4th assistant sent me to another wrong store across town. WHY IS WALMART THE ONLY STORE THAT I HAVE TROUBLE WITH?? HOW DO YOU STAY IN BUSINESS??
