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Robin Kinsman

智利

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PDF Reader Pro

Subscription renewed via Apple; my email account erased from pdfreaderpro

When I changed laptops, I did not immediately include this app, which I used for some time. Later, a subscription was charged for 6 months, which I noticed. I tried to sign in and my email was not recognized. I could not manage the subscription from Apple page, the link was deactivated but still charged. I wrote an email to support of pdfreaderpro and they acted like they never saw me before, the email signature was from another country (the populous one). How did this happen? Spent a lot of time on Apple support to finally get a refund. Not happy

2026-07-24