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Kevin Burns

美国

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Fender Musical Instruments Corporation

Fender stepped up

FedEx delayed delivery of amp, dropping the package hard along the way. Amp arrived late, and damaged. I sent photos to Fender and received prepaid return label. Once I delivered package back to FedEx, Fender sent replacement amp with two-day delivery and picked up the extra handling costs. David was quick to step up to resolve situation that they didn't even cause.

2026-07-24