Ordered filters for a countertop…
Ordered filters for a countertop distiller and never received the order. Checked tracking and it didn’t move for over three days- apparently it was lost. Notified company and requested a refund. They adamantly refused my request, saying delivery company has to confirm with them it’s been lost. Clearly, that’s not happening as it is stalled and not moving with no updates for over three days and no delivery date. Bottom line, they got my money and I have nothing to show for it. The outright dismissal of my complaint and utter refusal to even consider a refund was the final straw. Have filed a dispute with my credit card company and filed negative report with the Better Business Bureau. Won’t consider any more business with this company.