Do Not Subscribe!
I signed up for the basic plan for one reason—to watch a show I’ve been wanting to see. Only after I paid did I discover that the show requires the Premium plan. That feels very deceptive, and the pricing isn’t as clear as it should be before you subscribe. To make matters worse, I contacted customer service for a full refund after having the app for only 7 minutes. I hadn’t even used the service, yet my refund request was denied. Their customer service was unhelpful and unwilling to make things right. This was a frustrating first experience, and I won’t be subscribing again.
