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Ruben Balderrama

美国

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JERSEY LOCO

WORST CUSTOMER SERVICE

I ordered 3 jerseys and I qualified for the mystery jersey and free shipping. Well two of the jerseys were Adult size XL based off the size guide. I also ordered a child’s jersey size 7-8, and I paid for customization on all 3 jerseys. I asked for the mystery jersey to also be a child’s 7-8. The jerseys arrived almost a month later and the mystery jersey was an adult XL, the two adult jerseys fit like medium size and I used the size chart provided. I wrote back to advise I had a problem with my order and almost a week later I was told, no problem we can switch the jerseys for you or you can send them back for a refund. I said great, let’s get them exchanged for the correct sizes, well that was a month ago and I haven’t heard a single response since. The quality of the jerseys were good but the customer service has been horrible. I just want the right sizes and I can’t get these guys to respond. My son and I wanted matching jerseys for a Portugal game my wife got us tickets to. I ended up going to Dicks Sporting Goods to get the jerseys and now I am out 200 from this order plus 350 for the dicks jerseys. Don’t shop here, pay the extra and buy it in the US.

2026-07-26