SHShadowPay★★★★★
SHADOWPAY SCAM Refusing to refund $280 deposit / Looks like an exit scam
Looks like an exit scam. I deposited $280 via USDT on July 24th to buy an item, but the transaction failed. The site has been completely broken for over 11 days, and only recently did they finally add a "technical maintenance" banner.
Support has been lying to me for 6 days straight, repeatedly saying "it will be fixed tomorrow," while explicitly refusing to refund my deposited funds. I cannot use my money and I cannot withdraw it. DO NOT DEPOSIT ANY MONEY HERE BECAUSE YOU WILL NEVER SEE IT AGAIN!
My Steam ID: 76561198021889532
TRUSTPILOT PLEASE NOTE: I am explicitly providing my Steam ID (76561198021889532) in advance here, but the company usually asks for it again in their response just for show to make it look like they are helping.
2026-07-31有帮助 3
SHShadowPay★★★★★
Accepts deposits on a non-functional site and refuses refunds — Looks like an exit scam
On July 24th, I deposited funds on shadowpay.com. Visually, the website looked fully operational, but only after trying to make a purchase did I discover that the platform has been completely non-functional since July 19th.
On my previous review, they replied with a generic template asking for my Steam ID just to look good in public. In reality, zero action was taken. In support chats, they explicitly stated that crypto deposits cannot be refunded at all. Furthermore, since July 24th, they have been feeding me the exact same story every single day — claiming the site will be fixed in "1–2 days." They said it yesterday, they said it today, and nothing changes.
Why even accept deposits on July 24th when the site was already broken for days, let alone refuse crypto refunds and hold users hostage on a platform that only pretends to work?
Holding users' money hostage on a broken platform with zero timeline for a fix or refund is completely unacceptable. Don't bother writing that "you are deeply sorry" under this review — just refund my money, as I no longer require your services. Stay away — do not deposit any money here!
Transaction details:
Platform: ShadowPay
Deposit Date: July 24, 2026
Steam ID: 76561198021889532
Payment Method: USDT (TRC20)
Internal Transaction ID: 59030647
Blockchain TxHash: 2d6c3733e3a2929a5e2c3cd5720f07f9c888b2c6f4a964426ef725f464fa95cb
2026-07-29
SHShadowPay★★★★★
SHADOWPAY This is a complete scam
I registered an account and deposited nearly $300 specifically to purchase an expensive CS2 knife right away, as I had a day off work and wanted to use it immediately. Only AFTER my funds were credited did I discover that purchases and trading features were completely disabled due to unannounced technical issues.
Accepting deposits from users—especially new ones—without any prior warning that the core functionality is broken is completely unacceptable. Had there been a warning banner during the deposit process, I would have used another platform and already had my item. Instead, my money has been held hostage for several days with no clear ETA and no ability to issue an immediate refund.
Support keeps telling me "we understand your frustration," but those are just empty words. In reality, I haven't received any compensation, no bonuses for this terrible experience, and my deposit issue remains completely unresolved.
Even after I eventually get my money back, the impression of this service is completely ruined. They cannot return my wasted time, ruined day off, and the stress this situation caused. If a platform cannot deliver its service, it should not accept people's money. Highly NOT recommended.
At the time of publication, three days have already passed since my deposit.
Updated;
The support chat informed me that the issue on their website has been ongoing since July 19th. Why are they still accepting deposits then? When I deposited on July 24rd, they told me it would be fixed in 1–2 days. Today in chat, they told me 1–2 days AGAIN. I cannot buy any skins, nor can I withdraw my money.
Update: Support chat told me that they won't issue a refund and that I now have to wait until the end of the week, and maybe then they will fix the site. =)
Here is their official response:
"Unfortunately, we cannot issue direct crypto refunds. Your funds are completely safe on your balance, but you will need to wait until the site is fully operational again to use or withdraw them. All features are expected to be back up and running by the end of this week."
Naturally, they have no problem accepting deposits effortlessly right now
This is a complete scam. Do not even think about depositing any money here!
Steam ID: 76561198021889532
Transaction number 59030647
2026-07-26已认证有帮助 1
