I would give a zero if possible
I would give a zero if possible. I ordered a stain glass ornament with my daughter’s name and her family. After spending $30 plus’s $5.99 shipping it finally arrived. Not only did they write the name on the back instead of the front, it’s not even stain glass. It is the cheapest form of plastic you can buy. It looks like my granddaughter made it in school. They should be ashamed and that’s why I am writing this. I don’t want someone else to spend this kind of money for crap. I wrote them hoping I can get a refund because I would be too embarrassed to give this as a gift so I do not even want a replacement. If I was able to post a pic I would.