Ordered 2 pairs of the Oxford shoes
Ordered 2 pairs of the Oxford shoes. When the shoes came, I was out of town for work so I was delayed in trying them on. When I finally tried them out, they were too small and I was outside of the return window. I reached out to them and explained the situation. They were understanding, and offered to just replace the shoes with a bigger size. I went with this option and recently received the shoes which now fits great. I was nervous at first as I thought money was just wasted. But Up2Step definitely exceeded expectations in making this a great outcome. I will purchase again.