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V. Fuster

西班牙

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Shenzhen IWONLEX Technology Co. Ltd

My experience with SeTracker's customer…

My experience with SeTracker's customer support has been extremely disappointing. I have been trying to contact them for several days to resolve an issue with a smartwatch that is still linked to my old account, but I have not received any response through any of their support channels. I have sent multiple messages and have not received a single reply. A customer support service should at least acknowledge customer inquiries or provide an estimated response time. The complete lack of communication makes it impossible to solve problems and is very frustrating. I hope they improve their customer service and start responding to users' requests, because the current support is very poor.

2026-07-27