Impressive, Memorable, and Organized
This was our first time touring with ACIS — as a companion and with our daughter/student. Preplanning was smooth, and customer service responded quickly whenever we had a question or issue. Our 10 day Japan tour with the California Youth Symphony was excellent! Each day had a full itinerary, and we were able to see much of Japan with a desire to return in the future. Our tour lead, Polly Yu, and her team of guides — Kayoko Fukikoshi, Jigen Manga, and Mai Miura — went above and beyond every step of the way, helping each other and the groups as a whole. They helped make our trip enjoyable. Polly and Kayoko especially went out of their way to help us resolve a hotel room issue to ensure our dinner was uninterrupted. Arigato gozaimasu ACIS!