My stuff is missing
I worked with US Relocation to move one item (a large chair) between states. As of now, my property is still missing more than 2 months after it was supposedly picked up. They were very difficult to communicate with throughout the process, always promising me they would "take care of it" and never following through. I spoke to countless individuals. Scheduling the pickup was a mess. I was told over the phone "it is done, ma'am" when the pickup occurred, but I never received an invoice or any paperwork showing that the item was picked up. I followed up for several weeks to ascertain the status, and they promised to "take care of it" and "let me know as soon as possible." Finally, I found out that the company they were working with is now out of service according to the Federal Motor Carrier Safety Administration (R&D Moving & Storage Company, LLC). All US Relocation has told me is "we can't reach the movers" and that they'll "take care of it". They promise to call me back... in 5 minutes, in 1 hour, tomorrow... but they never do. If US Relocation had been working with a legitimate company, perhaps this would have gone smoothly, even though communication with them was difficult. If something goes wrong, don't expect them to help you.