Do Not Buy
I ordered a dress because my daughter is part of a Quince. The dress came with parts of it damaged (jewels were missing), and the stitching and thread were coming apart. The dress was cheaply made, CHEAP! I contacted them within 20 minutes of delivery, and attached photos. They responded and asked for photos that I had already sent. I sent more photos, they respond that they need 24 to 72 hours to review. Once they reviewed and confirmed I could return, then they needed another 24 to 72 hours before they can provide you a return label. I'm still waiting for the return label. But since delivery and contacting them within 24 hours for an intial return label, it has been 4 days. 4 days and I have still not received a return label after initially requesting to return the product. Just think if you were pressed for your event ans have to wait a week for a return label, to then return, pay your own shipping, and then wait for it to arrive back to them to only receive store credit in most cases, to have to repurchase again and wait for shipping. Ridiculous. Do NOT purchase with them. Their return policy it itself seems like a SCAM. They do all this back and forth with you so that you can eventually give up and keep their cheaply made product. To offer 10% discount instead, as if that compensates for receiving an item that you have to pay way more to fix, is RIDICULOUS. I only purchased here because we had to as part of the event. If I had a choice, I would NEVER. BUYER BEWARE. There is no way these 4 and 5 star reviews are accurate.