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Unsatisfied

美国

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Heapbulb

Absolutely horrible product and customer service

Absolutely horrible product and customer service. I spent $130 on 2 dresses that took more than 30 days to receive and when I got them I was even more disappointed. The dresses are made of the same quality as cheap Halloween costumes. The material is thin cheap and see through. Not even close to what was advertised. Heapbulb has a return policy on their website but refused to accept a return continuing to state that they sent the correct items so the return policy does not apply??? I've gone back and forth with them for 10 days only for them to offer a refund without returning the product first at $13, then $18 then $22 then $27 then $32 then $36 and final offer $39 so they keep 70% of my money after sending me trash that isn't even worth passing off to the thrift store. Clearly lesson learned on my part so never again but buyer be warned.

2026-07-30