I had a very disappointing experience…
I had a very disappointing experience with Ironpandafit. My order was shipped, and the tracking shows that the parcel is in Limassol, Cyprus with the status “Available for Pickup”. However, neither the seller nor their support can tell me where the parcel actually is or which local carrier has it. Instead of investigating the shipment or providing the pickup address, customer support sent me a generic reply offering to remake the item and asking me to pay for shipping again. This makes no sense because the original parcel has not been confirmed as lost or returned. I expected customer service to contact their shipping partner and help locate my package. Instead, I received template responses and no real assistance. Be careful if you order from this company. If something goes wrong with shipping, don’t expect effective support.