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JenniferAnon

美国

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Royaldesign

Do not order from them! Deceptive company.

Terrible experience. Royal Design is not transparent about tariff fees! I was hit with threatening emails and a large, extra bill, months after ordering. I have never seen anything like it. Despite what they will reply here, the web site is not clearly labeled. They hide that information. It should be bold and the first thing you see on the main page. Customer service is hard to reach and vague when contacted. I inquired about fees before ordering and the customer service representative should have been honest and said "yes, you will be hit with a bill later." I would never have ordered if I had known I would be charged an additional bill. ALL fees should be included in the price! Pay attention to the reviews. This is a deceptive company.

2026-07-31有帮助 1