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Joseph Bowar

美国

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Tstrive

Unethical sales tactics

Product itself is ok, although I have not achieved the results that others have. What bothers me is the sales tactics. I ordered once, then a couple of months later I get an email saying the next order of my subscription is on the way. If I inadvertently signed up for an ongoing subscription it was buried in the fine print and was not obvious. I immediately replied that I did not place another order, and cancel my "subscription". Tstrive claimed they had sent me a reminder email a week before (I checked my emails, it was buried along with the almost daily rah rah additional emails which I got tired of) and refused to provide return authorization or refund the unauthorized charge they made to my credit card, although they did cancel my (imaginary?) subscription. Their reply to this post says nothing about how (IMO) not obvious it is that you are signing up for a subscription rather than a one time order. Legal? Probably. Good business practice? You be the judge.

2026-07-31