Handicap accessible
I have been on 7-8 gate 1 trips and had a wonderful time. I became wheelchair bound a few years ago and wrote to see if I could do an independent tour with just airfare and hotel as the terms of service required. I received a very blunt response and told I should have researched the terms of service. Which I did! There is entire subset of people gate 1 is ostracizing if you could not even do as I requested give me a little longer transfer time between flights when booking flights. I had already called the hotels who said they had wheelchair accessible and was told Gate 1 would not even allow that (although no extra charge) If you do not want handicap people to reach out in advance as your terms of service says, you should change. I face obstacles on a daily basis and did not think an independent tour would be another one. My dream is to continue to travel (and I have to several countries since then). I will do that with or without you. I will be slow to sing praises of Gate 1 anymore