Netflix took advantage of an 84 yr old for $30
My mother and I shared the 19.99 plan (2 houses). Everytime I logged into Netflix at my house, she was unable to watch Netflix at her house. She is 84 yrs old and couldn't understand how to get back into Netflix and I would have to go over to her house and do it for her. She finally completely stopped watching Netflix altogether. All of a sudden our bill increased from 19.99 to 29.15 for May, June and July. Netflix said my mom upgraded the account. I explained to them IF she did, it was completely by accident...they refused to refund the difference...not even 1 month. I canceled our subscription. Netflix SUX!