After 11 years with PayPal, I want nothing more to do with them ever again.
I have been with PayPal for over 11 years, I recently had several fraudulent charges to my account. I immediately, within 15-20 minutes, reported the transactions. It has now been over a month now that I have been waiting for PayPal to correct this. Since I reported this, my account has had a negative balance, which my account has NEVER been in the negative. I am hearing complete lies from customer service, and I am now being held hostage, as I am not allowed to closed my account until they take their time to close the disputes that are open. They will not let me close my account and just send me a check or send my money to the other ebanks I have on file. During all of this, I was either hung up on or disconnected with no one making any attempts to contact me back. I suggest if you want a financial institution that will protect your money, and be as loyal to you as you are them, do not use PayPal, and I suggest do not use synchrony who is paypal's parent company. After 11 years with PayPal, I want nothing more to do with them ever again.